What if my referral is unhappy with the agent they were matched with?

If a client isn't satisfied with their matched agent, they can contact our concierge team at any time and we'll reassign them to a different agent. Client satisfaction is non-negotiable — a bad experience hurts your reputation and ours.

Our concierge team checks in with the client after the initial consultation to make sure it's a good fit. If there's any friction, we address it immediately. This level of ongoing care is what sets Soil Global apart from every other referral company.